Terms of service
Terms & Conditions – Glamaura
These Terms & Conditions govern your use of the Glamaura website and the purchase of products from our online store. By accessing our website and placing an order, you agree to be bound by the terms outlined below.
If you do not agree with these Terms & Conditions, please refrain from using our website.
General
By accessing and using this website, you confirm that you are at least 18 years old, or that you have permission from a parent or guardian to make purchases from our store.
We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time. Any updates will be posted on this page.
It is your responsibility to review these Terms periodically for changes.
Products
We aim to ensure that all product descriptions, images, and prices displayed on our website are accurate and up to date.
However:
- Slight variations in colour or appearance may occur due to screen settings or lighting in product photography.
- As jewellery pieces may be handmade or crafted with natural materials, minor variations may occur between items.
These variations do not affect the quality or functionality of the product.
Pricing
All prices displayed on our website are listed in GBP (£) unless otherwise stated.
We reserve the right to change product prices at any time without prior notice.
However, the price charged for your order will be the price displayed at the time your order is placed.
Orders
When you place an order through our website, you will receive an order confirmation email.
This email confirms that your order has been received but does not constitute acceptance of your order.
We reserve the right to cancel or refuse orders if:
- The product is unavailable
- Payment cannot be authorised
- Pricing or product information errors occur
- We suspect fraudulent activity
If your order is cancelled after payment has been processed, a full refund will be issued.
Payment
We accept secure online payments through the payment methods available on our website at checkout.
All payments must be completed before an order can be processed and dispatched.
We use trusted third-party payment providers to ensure your payment details are handled securely.
Delivery
Delivery times and shipping conditions are outlined in our Delivery Information page.
While we aim to deliver orders within the estimated timeframe, delivery times may vary due to circumstances beyond our control.
Glamaura cannot be held responsible for delays caused by:
- Courier services
- Weather conditions
- Customs or regional restrictions
- High seasonal demand
Returns & Refunds
Our return and refund process is explained in detail on our Returns & Refunds Policy page.
By placing an order with Glamaura, you agree to the terms of our return policy.
Intellectual Property
All content on the Glamaura website, including but not limited to:
- Text
- Images
- Logos
- Product designs
- Graphics
is the intellectual property of Glamaura and may not be copied, reproduced, or distributed without our prior written permission.
Limitation of Liability
To the fullest extent permitted by law, Glamaura shall not be liable for any indirect, incidental, or consequential damages resulting from:
- The use of our website
- The purchase or use of our products
Nothing in these Terms limits your rights under UK consumer protection laws.
Privacy
Your personal information is handled in accordance with our Privacy Policy, which explains how we collect, use, and protect your data.
Governing Law
These Terms & Conditions are governed by the laws of the United Kingdom.
Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the UK courts.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Glamaura Customer Support
Email: infoglamaura.uk@gmail.com